What is Cloud Hosting? 

If you have a quickly growing website, there will come a time when shared hosting is not enough. With that in mind, cloud hosting is here to give you the best of two worlds. The power and reliability of a VPS with the simplicity of shared hosting. Get dedicated resources and let us take care of all the technical stuff!

What's the main difference between Shared Hosting and Cloud hosting? 

The main difference between the two is that cloud hosting provides you with dedicated resources and the ability to manage them as you see fit. Meanwhile shared hosting typically hosts multiple servers on one dedicated machine and requires the user to share resources with other servers on the machine.

What is the architecture of your Cloud Hosting? 

Each account gets a dedicated container and is served from there. Each container has resource boundaries to make sure the host stays healthy at all times (even if, one of the accounts is under a DDoS attack). In case the host needs to be put down, the account with its container can be easily migrated to a different host, to avoid unnecessary downtime. Shared hosting accounts share hosts between several (hundred or thousands) customers, whereas our cloud hosting clients are served solely from the host, meaning that only their accounts are put in the whole host.

How many websites can I host with your plans packages?

You can host as many as you want. Just select the plan that fits your needs and grow as big as you need, we got your back!

Can I upgrade/downgrade anytime? 

Absolutely. Just keep in mind each plan comes with a set of unique features to serve the needs of the websites. Some are better for eCommerce while others are better for Blogs.

What doesn't change is the Reliability and Security, regardless of the plan you choose.

Can I export and host my ION HTX site on another host?

Unfortunately, we currently do not have a way to remove a site from the ION HTX platform and send it to your computer or to some other service/host. This is pretty normal for SAAS platforms like ION HTX because of the way our service works, and our sites are designed.

You can always make more changes to a ION HTX site in the ION HTX editor if you'd like to change up your site, and sites will remain on the account for editing/publishing/referencing until the user deletes it.

Here are some alternative options for exporting and hosting your ION HTX site:

- You can use a third-party service to export your ION HTX site. There are a number of services available that can do this, and they typically charge a fee.

- You can switch to a different SAAS platform that allows you to export your sites. There are a number of platforms available that offer this feature, and they typically charge a monthly fee.

- You can hire a web developer to export your ION HTX site for you. This is the most expensive option, but it will ensure that your site is exported correctly.

What if I need assistance? 

Since cloud hosting is fully managed, you’ll have a dedicated support team ready to help with all your needs. Just send us a message, that's all it takes.